Once you have uninstalled the application, you can download the latest version of app from WD website and see if that works. Refer the article Repair or remove programs in Windows 10. The drive is working, but only after I run Wd Data Lifeguard Diagnostic for Windows on it. Meanwhile, I would suggest you to try uninstalling and re-installing the WD drive utilities and see if you’re able to update the WD apps. I didn’t receive any error or notification when I install/run WD Drive Utilities, but it isn’t installed… You can scan for errors as well as check for increases in temperature, noise, or read-and-write errors, which can all be signs of a failing hard drive. Download WD Drive Utilities 2.1.2. Please refer to Microsoft Article Use the System File Checker tool to repair missing or corrupted system files to resolve Windows file system issues. WD Drive Utilities lets you configure, manage, and diagnose your Western Digital external drives. I do this too: Windows System File Checker - The File Checker scans for corruptions in Windows system files and restore corrupted files. Please refer to Microsoft Article Fix problems that block programs from being installed or removed that corrrects issues on a Windows PC when there are issues installing, updating, starting or uninstalling WD Software.
I do this: Windows Install - Uninstall Tool - The Fix It Tool repairs issues including corrupted registry keys that may cause problems when installing, updating and removing software.
